Terms & Conditions

Last updated: 20/08/2025

Welcome to Coached by Clo. These Terms & Conditions (“Terms”) govern your use of our website coachedbyclo.co.uk and the services we provide. By accessing our website, purchasing our services, or engaging with us, you agree to be bound by these Terms. Please read them carefully.

1. Services

Coached by Clo provides online fitness coaching, personal training, nutrition guidance, digital resources, and related services.

Coaching is for informational and educational purposes only and is not a substitute for medical advice.
You should consult your doctor before starting any new exercise or nutrition programme.
By participating, you confirm that you are responsible for your own health and wellbeing.

2. Eligibility

You must be at least 18 years old to purchase coaching services.
By using our services, you confirm that the information you provide (including health details) is accurate and complete.

3. Payments

All prices are listed in GBP (£) unless otherwise stated.
Payment must be made in full before services commence.
We may use third-party payment providers to process transactions securely.

4. Refunds & Cancellations

Due to the personalised nature of coaching, refunds are not typically offered once services have started.
If you need to cancel a booked session, please provide at least 24 hours’ notice. Missed sessions without notice may be forfeited.
For physical products, please see our Refund & Returns Policy.

5. Intellectual Property

All content on this website (including programmes, guides, videos, and branding) is the property of Coached by Clo and is protected by copyright law.
You may not copy, share, or resell any materials without our written consent.

6. Liability

By participating in our coaching services, you acknowledge the risks associated with physical activity.
Coached by Clo is not liable for any injuries, health issues, or damages arising from use of our services.
We are not responsible for third-party links, services, or products mentioned on our website.

7. Privacy

Your use of our website and services is also governed by our Privacy Policy.

8. Termination

We reserve the right to suspend or terminate services if a client engages in inappropriate behaviour, breaches these Terms, or fails to make payment.

9. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.